Course curriculum
-
-
COURSE DESCRIPTION
-
COURSE LEARNING OUTCOME
-
-
-
UNDERSTANDING CRISIS MANAGEMENT
-
Lesson 1: Introduction to crisis management
-
Lesson 2: Types of crises that can affect small businesses
-
Lesson 3: The importance of crisis preparedness and response
-
-
-
RISK ASSESSMENT AND IDENTIFICATION
-
Lesson 1: Identifying potential risks and crises
-
Lesson 2: Conducting a risk assessment
-
Lesson 3: Prioritizing risks based on impact and likelihood
-
-
-
DEVELOPING A CRISIS MANAGEMENT PLAN
-
Lesson 1: Key components of an effective crisis management plan
-
Lesson 2: Assigning roles and responsibilities
-
Lesson 3: Creating a communication plan
-
-
-
COMMUNICATION STRATEGIES IN CRISIS
-
Lesson 1: Principles of crisis communication
-
Lesson 2: Communicating with stakeholders: customers, employees, suppliers
-
Lesson 3: Managing media and public relations
-
-
-
FINANCIAL MANAGEMENT DURING A CRISIS
-
Lesson 1: Financial preparedness for crises
-
Lesson 2: Managing cash flow during challenging times
-
Lesson 3: Accessing financial support and resources
-
About this course
- Free
- 42 lessons
- 0 hours of video content